上海市社区视觉健康服务评价指标体系的构建

Construction of an evaluation index system for community visual health services in Shanghai

  • 摘要:
    目的 为提升上海市社区视觉健康工作质量和服务能力,构建一套合理、有效的基层社区视觉健康服务评价指标体系。
    方法 以国家和上海市眼健康相关政策为核心,根据目前上海市社区眼防工作现状和发展趋势,通过文献查询、专家访谈形成候选指标,定性研究形成评价指标体系框架,采用德尔菲法进一步修正和完善指标体系,构造判断矩阵法计算变异系数权重,最终建立社区视觉健康评价指标体系。
    结果 邀请22位区级疾病预防控制中心、医院眼科和社区眼健康负责人参与德尔菲法问卷调查,问卷回收率100%,专家权威系数0.86。专家权威性较高。经函询专家重要性评分以及专家讨论,最终确定包含3个一级指标,12个二级指标,47个三级指标以及5个拓展指标的社区视觉健康评价指标体系。
    结论 本研究制定了现阶段评价各社区开展眼健康工作的指标体系,可推动基层眼健康服务能力建设,促进眼健康高质量发展,提高居民眼健康水平。

     

    Abstract:
    Objective To improve the quality and service performance of community visual health services in Shanghai, and to establish a set of reasonable and effective evaluation index system for community visual health services.
    Methods Centered on the national and Shanghai-based visual health policies and based on the current status and development trends of community visual health service program in Shanghai, the candidate indicators were formed through literature review and expert interviews, firstly. The framework of an evaluation index system was formulated through qualitative research successively, which was further revised and perfected using the Delphi method. Coefficient weights were calculated using the analytic hierarchy process (AHP), culminating in the establishment of the community visual health evaluation index system, lastly.
    Results A total of 22 visual health experts from district-level center for disease control, hospital ophthalmology and leaders in charging of visual health service in community health centers participated in the Delphi questionnaire survey, with a questionnaire recovery rate of 100% and an expert authority coefficient of 0.86, indicating high credibility. After a round of correspondence to experts’ importance ratings and discussions, a comprehensive evaluation index system comprising 3 primary indicators, 12 secondary indicators, and 47 tertiary indicators, along with 5 additional indicators, was finalized.
    Conclusion An index system tailored to effective evaluation for community visual health initiatives was drawn up in this study, which can promote the capacity building in community eye health services, facilitating the high-quality development of visual health courses, and enhancing residents’ eye health.

     

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