上海市浦东新区潍坊社区老年人社区卫生服务利用现况及高频利用的相关因素

Current status of community health service utilization among older adults in Weifang Community, Pudong New Area, Shanghai, and factors associated with high utilization

  • 摘要: 5了解社区老年人对社区卫生服务的利用现况和高频利用的相关因素,为优化社区卫生服务策略,提升老年人服务利用率和服务质量提供依据。方法 2024年3—4月,采用分层随机抽样法,在上海市浦东新区潍坊社区卫生服务中心辖区内选取60周岁及以上老年人363人进行问卷调查。基于安德森卫生服务利用行为理论及相关模型框架设计调查问卷,问卷涵盖社区卫生服务利用的倾向因素(包括性别、年龄、学历、职业类别、健康信念、居住情况)、需要因素(包括自觉健康状况、患有慢性病情况)、使能因素(包括主要医疗保障类型、家庭收入中用于健康管理和医疗服务的比例、是否签约家庭医生、对家庭医生签约服务制度的了解情况、对家庭医生团队成员的了解情况、对家庭医生团队的信任程度),以及近6个月对社区卫生服务的利用情况(包括服务项目和服务利用频次)。采用多因素logistic回归模型分析社区卫生服务利用相关因素。结果 363名老年人中,女性(67.22%)、高中学历者(47.44%)占比较高,66.39%的老年人与配偶共同居住,46.83%的老年人患有2种及以上慢性病,82.92%的老年人签约了家庭医生。老年人近6个月内对各项社区卫生服务的利用率为82.64%(300/363),高频利用的前3个项目分别是全科基本诊疗服务,签约制度下的长处方、延伸处方和健康咨询,中医药诊疗服务,整体利用率较低的3个项目分别是社区病房和安宁疗护服务、医养结合服务、家庭医生团队出/巡诊服务。与非稳定职业的老年人相比,职业稳定的老年人更有可能高频利用社区基本诊疗服务(OR=1.841,95% CI:1.002~3.372);与自评健康状况较差的老年人相比,自评健康状况较好的老年人高频利用社区基本诊疗服务的可能性较低(OR=0.470,95% CI:0.281~0.788)。与生理健康信念低的老年人相比,生理健康信念高的老年人更可能高频利用公共卫生服务(OR=2.603,95% CI:1.050~6.421);与生理健康信念低的老年人相比,对家庭医生团队信任度高的老年人更可能高频利用公共卫生服务(OR=5.014,95% CI:1.442~17.418)。结论上海市浦东新区潍坊社区老年人对社区卫生服务利用率和自报家庭医生签约率较高;应加强社区病房和安宁疗护服务、医养结合服务、家庭医生团队出/巡诊服务的宣传与推广,优化服务流程,提升服务可及性,以提升老年人的服务利用水平;应重点关注职业不稳定、自评健康状况较差、生理健康信念较低、对家庭医生团队信任度较低的老年人,推动其高频利用全科基本诊疗服务、慢性病随访等公共卫生服务。

     

    Abstract: Objective: To investigate the current status of community health service utilization among older adults in the community and the factors associated with frequent use, thereby providing a basis for optimizing community health service strategies and improving service utilization rates and quality of service for older adults. Methods: From March to April 2024, a stratified random sampling method was used to select 363 older adults aged ≥60 years in the service area of the Weifang Community Health Service Center in Pudong New Area, Shanghai, for a questionnaire survey. The questionnaire was designed based on Anderson’s theory of health service utilization behavior and related model frameworks. It covered predisposing factors of community health service utilization (including gender, age, educational attainment, occupational category, health beliefs, and living arrangements), needs factors (including self-perceived health status and the presence and number of chronic diseases), enabling factors (including main type of health insurance, proportion of household income spent on health management and medical services, enrollment in contracted family doctor services, knowledge of the contracted family doctor service program, familiarity with family doctor team members, and level of trust in the family doctor team), as well as utilization of community health services over the past six months (including service types and frequency of use). A multivariable logistic regression model was used to analyze factors associated with the utilization of community health services. Results: Among the 363 older adults, women (67.22%) and those with a high school education (47.44%) accounted for a higher proportion. 67.22% of the older adults lived with a spouse, 46.83% had two or more chronic diseases, and 82.92% had signed up with a family doctor. Overall, 82.64% (300/363) of older adults had used at least one community health service over the past six months. The three most frequently used services were: basic general practice services; long-term prescriptions, extended prescriptions, and health consultations under the family doctor contract system; and traditional Chinese medicine (TCM) services. The three services with the lowest overall utilization rates were: community ward and palliative care services; integrated medical and elderly care services; and home and outreach visits provided by family doctor teams. Compared with older adults without stable employment, older adults with a stable occupational background were more likely to use community primary care services frequently (OR = 1.841, 95% CI: 1.002-3.372); compared with older adults with low physical health beliefs, older adults who reported better self-rated health were less likely to use basic general practice services frequently (OR = 0.470, 95% CI: 0.281-0.788). Compared with older adults with poorer self-reported health, older adults with stronger beliefs regarding physical health were more likely to use public health services frequently (OR = 2.603, 95% CI: 1.050-6.421); compared with older adults with low levels of trust in family doctor teams older adults with greater trust in family doctor teams were more likely to use public health services frequently (OR = 5.014, 95% CI: 1.442-17.418). Conclusion: Older adults in Weifang Community, Pudong New Area, Shanghai, have relatively high rates of community health service utilization and self-reported enrollment in contracted family doctor services. Efforts should be made to strengthen the promotion and outreach of community-based inpatient and palliative care services, integrated medical and long-term care services, and home and outreach visits by family doctor teams; service processes should be optimized and accessibility improved to increase the utilization of these services by older adults. Special attention should be given to older adults with unstable employment, poor self-rated health, low physical health beliefs, and low trust in family doctor teams, to encourage them to make frequent use of basic general practice care and public health services such as follow-up for chronic diseases.

     

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