上海市普陀区产妇产后访视的需求及满意度
Needs and satisfaction of parturients for postpartum visits in Putuo District, Shanghai
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摘要:目的了解上海市普陀区内产妇的人群特征、对产后访视的需求及满意度, 探讨普陀区现阶段产后访视的现状, 为制定和完善更有针对性的产后访视内容、工作方法和制度提供依据。方法通过对普陀区内开展产后访视的产妇进行问卷调查, 根据产妇所在社区分布的比例进行分层抽样, 共选取540名产妇进行问卷调查, 并对问卷信息进行统计分析。结果540名产妇中初产妇400名, 经产妇140名。超过94%的调查对象认为产后访视是有必要进行的。对于产后访视内容的需求, 经产妇和初产妇有所不同。初产妇更需要新生儿护理的指导, 经产妇则对产后恢复与健康调理关注更多。调查对象对产后访视服务的满意度较高, 但对访视人员的专业知识水平和健康宣教两个方面, 初产妇比经产妇满意度高(P < 0.05)。结论产后访视工作的开展形式和访视内容直接影响到产妇对产后访视的满意度, 产妇需要更高质量的、更具个性化特征的产后访视服务。建议完善产后访视人员的业务培训, 以提高访视人员专业素养, 充分利用现代信息传播手段适时开展个性化的产后访视服务。同时, 产后心理保健工作也应被关注。Abstract:ObjectiveTo ascertain the characteristics of the parturient women in the district, the requirement and satisfaction for postpartum visits, and to explore the present situation of postpartum visits in the district, providing theoretical basis for the formulation and improvement of targeted work mechanism for postpartum visits.MethodsA total of 540 parturients were selected to complete the questionnaire survey according to the proportion of parturients in each community, then statistical analysis of questionnaire information was made.ResultsAmong the 540 parturients, 400 were primiparas and 140 multiparas.More than 94% of the respondents believed that postpartum visits were necessary.The demand for postpartum visits was different between primiparas and multiparas.The primiparas needed more guidance on the nursing of the newborn, and the multiparas wanted to have more concern for postpartum recovery and health care.Respondents had high satisfaction with postpartum visits.ConclusionThe form and content of postpartum visits directly affect the satisfaction of puerperants, who need higher quality and personalized services.The professional quality of visitors should be improved by professional training.And the personalized postpartum visiting service should be properly carried out by making full use of modern means of information dissemination.And postpartum psychological health care also needs attention in this regard.
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